Special reconnect order begins October 16 for Winter Heating Season
By October 13, 2023 11:53 am
Columbus, OH—The Public Utilities Commission of Ohio (PUCO) has issued the 2023-24 Special Reconnect Order (SRO). Beginning October 16 through April 15, 2024, Columbia Gas of Ohio customers can reconnect service or avoid disconnection during the winter heating season for just $175, plus a $36 reconnection fee if service has already been disconnected.
Customers who take advantage of the SRO program must establish a payment plan for their outstanding balance.
Assistance
We understand that customers may have trouble paying their bills, and Columbia wants customers to know that payment assistance is available to those who need it. For more information on the Special Reconnect Order or available payment plans, call Columbia Gas at 1-800-344-4077.
* Payment Plans: Plans to help make your home energy costs more manageable.
* Special Reconnect Order: A program to have your service restored or maintained with a payment of $175 plus a reconnection fee.
* Winter Crisis Program: Energy assistance is available through your local community action agency.
* HeatShare: Energy assistance is available through your local community action agency.
* WarmChoice: Free home weatherization program for income-eligible Columbia Gas customers.
Efficiency
With our energy efficiency program and tips, you can lower your bill and save energy while making your home more energy efficient. Customers who qualify for WarmChoice gain access to a home energy inspection with safety checks on natural gas appliances. Energy efficiency upgrades may include insulation, air sealing, and natural gas appliance repairs to maximize efficiency and minimize costs. Click Special reconnect order begins October 16 for Winter Heating Season